
CP Rewritten: New Client – Common Questions
I’ve been reading everyone’s comments and messages this week, and there’s been lots of questions about the new Club Penguin Rewritten client! I thought that it’d be easiest to answer them all in a single post.

I can’t seem to log on!
It’s worth noting that this is the beta period, and so the game is frequently down for maintenance, so you might just want to try logging on later. The “Penguin is already online” error is being worked on as a matter of priority. I’m afraid that I don’t have a solution for it.
Password resets were fixed today, so you can reset your password as normal now.
Where are puffles and most mini-games?
Puffles haven’t been added at all yet, but when they are, you’ll still have your ones which you had from last year. If you’re seeing a puffle in-game, it’s probably Flare, who is the EPF puffle which can be accessed from your inventory. However, players who were holding a puffle when the transition period started in December can continue to do so.
Several mini-games are missing; the most popular ones are being developed as a priority, and that includes Card Jitsu & Pizzatron 3000.
What are the main known bugs?
There’s definitely a variety of bugs which the team are working on, and if you’ve discovered one, it’s best to contact them (you can email them) about it rather than leaving a comment here as this is just a fan-blog. But to give you an idea about the main bugs being worked on:
- “Penguin is already online” error
- Stuck in an infinite loading loop
- Special dances aren’t behaving as normal
- Funky chat bugs & text input on login when using mobile
- Issues with mini-games (especially Ice Fishing)
- Issues with igloos (mainly relating to Igloo Locations)
- Some items don’t appear on the playercard properly
- Joining room issues
As always, I’ll continue to try and answer questions in the comments, but I hope that helps clear up the most common ones which I’m seeing!
Waddle on!
-Torres 126
(By the way, I’m going to stop referring to the new client as the “HTML5 client” as much going forward; at some point, it’s necessary just to refer it to as just “Club Penguin Rewritten”! That means the “HTML5 version” category might be a little less useful now that #CPR2020 has concluded.)


74 Comments
Psix Pengy
I saw blue and grey puffs
Torres 126
Oh, that’s interesting! Penguins walking them?
Psix Pengy
Yes
Torres 126
Hmm, that’s strange! I don’t believe that should be happening.
Psix Pengy
There are blue and grey ones
Torres 126
I’ve not read any other reports about this. With the exception of Flare, who is a black puffle, there shouldn’t be any other puffles being walked by players, and it’s abnormal for you to be seeing otherwise.
Psix Pengy
Also, WHENEVER I try to chat, it zooms in and then disconnects me. Weird.
Torres 126
Is that on mobile? There’s a whole load of bugs with the chat being worked on for that.
Psix Pengy
No, on mac
Torres 126
Hmm, certainly strange!
Psix Pengy
Next time I see one, I will screenshot and upload into the comment.
Torres 126
Thank you!
Torres 126
It turns out that this is actually happening because players who were walking a puffle when the transition period began in December can continue doing so.
Psix Pengy
Ohhhhhhh, that’s why. Thanks for the info.
Torres 126
Glad we could figure it out! 🙂
Anonymous
I saw yellow ones
pengwinner
I was surprised to see the client is still the same size on desktop and seems to not have a full sized screen option. Apart from that the only thing I find “off” is the new font for when youre typing. Apart from that I think the team has done a great job so far. A very ambitious undertaking.
Torres 126
Definitely very ambitious! That’s a good point about the full-sized screen option; I think that’s an intentional decision taken by the team to ensure people can still see the adverts.
Anonymous
Gift shop.The Claus hat is 0 coins…..
Torres 126
That’s definitely a bug too! I believe catalog issues aren’t a high priority though, and they might be fixed with the January one.
Anonymous
Many of the GIft shop items r 0 coins.Its nice,but it feels a bit like cheating…..
Yes.its nothigh priority.I would like Water Jitsu to come out.Will it ?
Torres 126
Card Jitsu Water definitely will happen eventually, but the priority before that is re-adding Card Jitsu (and then Card Jitsu Fire). I wouldn’t expect development on CJW to begin anytime soon.
Anonymous
My coins did not go either after I tried buying the hat
Psix Pengy
I MET GRAVIX I MET GRAVIX!
P7456978
I have a problem. My cpr is so laggy that it takes me like 3 minutes to get to the part of writing tour penguin name. My whole game is like 4FPS even when the page is refreshed
Torres 126
Ah, that’s not good. Does this help? https://community.cprewritten.net/2021/01/08/performance-tips-for-our-new-client/
Bruno
When i try to log in the game never loads for me. Just keep ”Joining Blizzard” its happening with anyone else?
Torres 126
I think there’s various issues with connecting that are being looked in.
MeiMeiPengy
Ya when I tried a few days ago Blizzard server didn’t work and was just loading and loading but other servers worked also Blizzard wasn’t full only had 3 out of 5 green line things so idk maybe it works now I haven’t tried again yet
Torres 126
I think the server bars now accurately represent how full the server is; they didn’t initially.
Anonymous
Thanks for helping me know not only all the bugs and party guides! your website is outstanding! Thanks for all the hidden pins, and for the “cheat” on the mazes! XD your website is one of the best Club Penguin Rewritten “cheat” guides out of all the websites I have found this one is the best one! And thanks for all the catalog secrets! I would’ve never found all of them without this website! 😀
Torres 126
Thank you for the nice comment, I’m glad that this blog has been helpful to you! 🙂
Anonymous
Hey torres! I cant log in, because it keeps saying Ÿour session is invalid. Do you know what this means?
Torres 126
Hmm, I’m not sure – sorry!
Psix Pengy
I was at the pizza parlour with some friends and we were pizza roleplaying and then I disconnected. I tried re logging in, but it said the servers were down for maintenence. Is this a bug or are they down for maintinence?
Torres 126
They were probably down for maintenance; that’s been happening a lot today!
Trevchris007
Torres, if anyone is smart enough to answer the following in simple terms, it would be you: Why do issues that DO NOT exist on the test site arise when going live? Does the test site read the coding differently? It’s as if something gets lost in the translation from test site to official site, but I don’t get why.
Torres 126
It’s a good question, and something I’ve wondered for a while! I’m guessing there’s an issue when code is released at scale, and you end up with edge cases with different accounts, but I’m not sure.
SpookBat
There was no problem in the beta version (the one that gave a blueprint background), but there is nothing I can do to run it now that it’s “Live”. OK, maybe it’s “nothing short of switching my operating system to Windows”, since I’ve seen a Win-user login successfully, but I’d say that defeats the cross-platform nature of HTML5 :/
I have tried it on a pretty powerful computer, in both Firefox (“A webpage is slowing down your browser”) and Chromium (works up to trying to join a server, then loads forever). In CPR blog comments the page never finishes loading once I input login-password and try to actually login, so I can’t ask the team anywhere (since Discord wants a phone number and that’s not an option)…
No, the performance tip of “turn off hardware acceleration in browser” doesn’t help.
Torres 126
Emailing the team is always an option: support@cprewritten.net.
But I’m sorry that I can’t really provide more assistance than that! It sounds really frustrating, but there isn’t much else that I can advise.
Anonymous
Very happy the transition is running well! A solution to the “Penguin is already logged on” that I discovered is to close out of the browser you are using completely and then reopening it and trying to log on again rather than reloading or closing the tab. [I mean, it works for me at least, on the Safari browser.]
Torres 126
Thanks for sharing!
Venus
My game is lagging so much, and everytime i press minus to low the graphics i get disconnected
Torres 126
Do these performance tips help? https://community.cprewritten.net/2021/01/08/performance-tips-for-our-new-client/
Fidaxomicine
Hello! I am really happy that we are finally able to join again the CPR. I think the team is doing an amazing job, mostly becouse of their limited number. But when I join, the game is very slow and laggy for me. Is this a general problem, or does my laptop have some problems with the site? Does anyone else have these kind of problems? And can the team do something to work faster, or is this just how it will work from now on? Thank you Torres, if you alswer!
Torres 126
Hi! The team can do some things to ensure the game works faster, but they’ve also published a series of performance tips. Do any of those help?
https://community.cprewritten.net/2021/01/08/performance-tips-for-our-new-client/
Anonymous
Hi! Every time I try to log it, it loads for a bit and then a orange box that says the servers are down for maintance and I need to try again later pops up. Is there any way I can fix this so I can log in successfully? Thank you!!
Torres 126
I’m afraid not! The game was actually down quite a bit yesterday.
amyfun1
hey torres! I cant seem to edit my penguin at all… is this another bug?
Torres 126
That sounds like a bug!
Anonymous
Torres,I have a few questions…..
[1] Is the Submarine Party coming ?
[2] Is the Noir Party coming ?
[3] I have seen Blue and Grey Puffles with some people.How ??
[4] Will Sled Racing come soon ?
[5] EPF HQ is accessible by anyone,and that might be nice for non-EPF,but its not fair they can just come like that....
[6] PSA HQ is not accessible to anyone,will it come soon ?
[7] Seriously,thanks CPR team,but very few games are open now....It would make the game a lot enjoyable if you[Torres] can
come and make a meetup.But if you can make this meetup a little more accessible to other time zones than GMT too,It
would be great ! Can this meetup happen ?
TIA for answering.Torres,you rock.
Torres 126
Hi! I can try answer them. 🙂
1: There is nothing to suggest that the Submarine Party has become more or less likely in recent days; although nothing has been confirmed yet, it’s probably still likely to occur!
2: The time when the Noir Party could happen has not been confirmed, it’s only being considered
3: If penguins were carrying a puffle as the game initially closed in December, they would continue to have this puffle now!
4: Mini-games are being implemented in the order of most popular first. There’s some before Sled Racing, but I’m sure that Sled Racing will be high on that list.
5/6: EPF/PSA will be added in full eventually!
7: I don’t really have any plans for holding a meet-up anytime soon! It probably wouldn’t be ideal now either given that the game is in beta and frequently going down.
Anonymous
[7] answer is a shame,but understandable…BTW whn puffles r coming back ? It feels like they all ran away =D 😐
Torres 126
They’ll be coming back soon and the team have stated they’re keen to prioritise them, but I’m afraid there isn’t a known time yet!
Anonymous
Thx for replying BTW
Torres 126
Of course. 🙂
Anonymous
Two inaccuracies, Torres. Firstly, you can’t have Flare from the EPF phone because (at least last time i was on) the phone isn’t available yet – not even just unlickable like the news, it simply isn’t there (I can still get into HQ though, but not PSA HQ, for some reason). You probably can get Flare if you have the puffle whistle in your clothing inventory though. Second, penguins CAN be walking puffles – if they had the puffle on a leash when they logged out of the Flash version for the last time.
Torres 126
That explains it! Thank you very much for sharing. 🙂
vincent
torres my computer is super laggy in the gift shop and i have no idea how to turn on hardware acceleration. when i search “system” (witch that is apparently where i have to turn it on) there is no results. I’m on a Chromebook and i use google chrome.
Torres 126
I’m afraid that I don’t have a Chromebook so I can’t provide much help beyond linking to those performance tips 🙁
Anonymous
I searched “hardware” in Chrome and I got…..
Anonymous
Hello Torres,
I have had a lot of problems and one of them is when I buy something for my igloo, I can’t seem to find them in my inventory right away. I have to log out and log back in many times to find them. Is this a bug? And did anyone go through the same problem?
Torres 126
That definitely sounds like a bug unless you’ve accidentally missed the item when you try to check for it – it doesn’t seem to have been reported before though.
Anonymous
I can agree..
Thank you for replying!
And thank you for your hard efforts!!
Torres 126
Thank you for reading! 🙂
Anonymous
in cpr I can not scroll down is there any way to fix that?
Torres 126
You should be able to scroll as long as your cursor isn’t over the game itself.
Anonymous
When are the mascots going to return?
blanca
torres do u know why my game is lagging REAL REAL REAL hard????
it used to run smoothly 🙁
Torres 126
That’s not good! I’m afraid that all I can is direct you to the team’s performance tips: https://community.cprewritten.net/2021/01/08/performance-tips-for-our-new-client/
Anonymous
Hello Torres i want to know when are we going to see the mascots?
Torres 126
Hi, good question! I’m afraid there’s not really known much yet about the next mascot visit.
Anonymous
Torres126, my animated items in my igloo don’t seem to work. I think this is a bug.
Torres 126
Yep, that’s a bug! Most animations for igloos are unfinished.